Adjuster
Claim Portal
Submit a remediation assignment, upload your claim documents and request the verification records you need to close a file — including itemised invoicing, photographic documentation and waste disposal manifests.
Same-day response on active files · Direct adjuster line · Documentation supplied within 24 hours of completion
What you can request
Itemised invoicing
Line-by-line scope of work with materials, labour and disposal charges.
Photographic records
Pre-, during- and post-remediation photographs of the affected area.
Waste disposal manifests
Documentation of regulated waste transport and permitted facility receipt.
Written clearance report
A signed summary confirming the scope completed and the area cleared.
From assignment to closed file
We work to the documentation standard carriers expect, so the file you receive is complete and defensible the first time.
Submit the assignment
Send us the claim reference, loss address and adjuster contact through the form below or by phone.
Scope confirmation
We confirm scope and access, then schedule the work — emergency dispatch where the loss requires it.
Documented remediation
Work is carried out and recorded photographically at every stage, with waste tracked through disposal.
Records released
Invoice, photographs, manifests and clearance report are issued to you, ready for the file.
Documentation package
Every completed remediation can be released with the following, on request:
- Itemised scope of work
- Photographic records
- Waste disposal manifests
- Written clearance summary
- Materials & product records
- Daily labour and site logs
- Signed work authorisation
- Certificate of insurance (COI)
- W-9 / vendor onboarding pack
Need something specific to close your file — a supplementary report, a breakdown by trade, or records reissued for a prior claim? Note it in the form and we will supply it.
Claim request & records
Send us the assignment or a records request and we will respond within one business day — the same day where a loss is active and needs immediate attendance.
Email records requests
info@emsbioclean.comCompliance
Insured · COI & W-9 on request
- Same-day response on active losses
- Documentation supplied within 24 hours of completion
- Service area: five Southern California counties
Claim request form
Fields marked required must be completed for us to action the request.
Active loss that needs us today?
Emergency dispatch runs around the clock — call and we will mobilise a crew immediately.