Agencyresponse portal
Coordinated biohazard and trauma scene remediation for police and sheriff departments, coroners, medical examiners and fire agencies. We work to your scene timeline, respect evidentiary boundaries, and provide documentation for your file.
For an active scene or immediate dispatch, always call — do not rely on the form.
How we work with agencies
Scene coordination
We work around your investigation. Nothing is moved until the scene is released to us, and evidence areas are preserved.
Trained and insured
Certified in bloodborne pathogen and biohazard handling, carrying liability cover for the work performed.
Documentation for the file
Photographic records, scope notes and waste disposal manifests supplied in the form your agency requires.
On-call vendor arrangement
We can be added to your rotation so a crew is reachable without a procurement delay.
We wait for your release
We are not investigators and we do not act like one. Our role begins when yours ends — and until that point, we stay out of the scene and out of your way.
Standby on request
Tell us a scene exists and roughly when it may release. We mobilise so a crew is staged and ready.
Release confirmed
We do not enter or touch anything until your investigator or the coroner confirms the scene is released.
Coordinated remediation
We work to your constraints — evidence areas preserved, access routes agreed, no interference with your process.
Documented handback
You receive photographic records, scope notes and disposal manifests for the case file.
Agencies we work with
- Police and sheriff departments
- Coroner and medical examiner offices
- Fire departments and EMS agencies
- District attorney's offices
- Code enforcement and public health
- Property management for REO and city-owned properties
Records available on request
- Photographic records of remediation
- Itemised scope of work performed
- Waste disposal manifests
- Written clearance summary
- Certificate of insurance (COI)
- W-9 and vendor onboarding pack
- Technician certifications and training records
Confidentiality and scene sensitivity
Our technicians treat what they see and hear at a scene as confidential, and are trained to that standard. We do not discuss case circumstances, victim identity or scene detail with anyone outside the parties entitled to it. Public statements about our work are general and never case-specific.
If your agency requires a signed confidentiality or non-disclosure agreement before engaging a vendor, send it with your request and we will execute it.
Agency request & dispatch
Use this for standby requests, scene-release scheduling, documentation requests and on-call vendor setup. For an active scene needing immediate attendance, call the dispatch line instead.
- Same-day response on active scenes
- Crews staged ahead of scene release
- Documentation supplied for your file
- On-call vendor arrangements available
Agency request form
Fields marked required must be completed for us to action the request.
Need us on your rotation?
Call to discuss an on-call vendor arrangement so a crew is reachable without a procurement delay.